First off, thank you for choosing Aurora Digital as your digital partner. We are excited to embark on this journey with you.
Herewith a few guidelines and steps to help ensure that your project runs smoothly without any hiccups.
Great, the first step is complete. Now that we have sat down face-to-face we can get this ball rolling. Thank you for taking the time to communicate your vision to us.
Probably one of the most important steps. In order for our space team to start on any work we will require as much information as humanly possible from you.
This information should include things like your company name, colours you like, images you have, copy (wording) that needs to be on your website etc.
The more information we have the better.
If you do not have a lot of information or you’re unsure of the type of information you need to provide, give us a call. We will be happy to assist.
Unfortunately we cannot schedule your project to commence if no or very little information has been provided. It’s crucial that you provide us with enough information well in advance.
Once you have provided us with all the information will we communicate the relevant timelines regarding your project.
With all the information provided our team will start with your project. Turning knobs, writing code and letting the creative juices flow.
We will keep you posted as we make progress and if there is anything else we need we will get in touch with you.
We understand our clients are quite busy themselves however we ask to please keep an eye out for any emails or calls from Aurora Digital in order to keep the momentum going.
Once we are ready we will get in touch and share a link with you to review your newly created website.
Now is the time to tell us what you love, what you don’t love and where we need to tweak your website to make sure everything is pixel perfect.
We allow for two revision opportunities to make or request changes. Please raise any concerns as we will have to charge an additional fee for any other changes after these two revision opportunities.
Now that your website is pixel perfect and ready to launch we need to find a home for your website.
We can register your domain (www.example.com) and setup hosting for you. All you need to do is give us the domain name you want and we'll do the rest.
Congratulations! Your new website is now live. To make sure your website runs smoothly and stays current we offer several month-to-month maintenance services. One of our friendly staff members will get in touch to discuss the options.
Before we start, it's important that you understand what you're signing up for. If you decide to opt for one of our affordable monthly packages please read through our terms and conditions.
The purpose of these terms is to protect both you and us. It's our best attempt to clear up any issues that may cause problems later.read Terms and conditions